Perhaps it’s not the hardest word after all? I’m sorry about what happened. I said all along that, when I saw this first, I was horrified, I was shocked and I was very angry indeed. I think the most important …

How to Say “Sorry” properly – Part Two Read more »

It appears that at the moment, at least for our Prime Minister, sorry seems to be the hardest word. The letter that Brown has sent to those involved in smeargate expresses regret at the course of events, but stops short …

How to Say “Sorry” properly Read more »